Whether you're a big company or a small business, the way you utilize your customer relationship management can determine your path to new business growth. Customer relationship management or CRM is the business strategy used to improve customer service and relationships. By: Stephanie Lopez 1. Keep in constant communication. Touch base with your clients on a weekly or monthly basis by sending a follow up email with new information they can benefit from. A lot of times, we interact with a client via email for so long before we ever actually get to meet them. While it does take some extra time from your work schedule, giving your clients a call can further the already established relationship with your client. However, you will need to gauge how often to reach out to your customers, so you do not hinder the relationship by becoming another spam email or call they choose to avoid. 2. Send out surveys. This can help tremendously by not only knowing what is working for your client
It's that time of the season. We're excited for all the future food we want to indulge in, but we have the pressure of gift purchases left to make. Let us help you generate gift ideas for the holiday season! By: Stephanie Lopez Leave it to Leisure Since last year, the want for ultimate comfort became so common that wearing leisure items were also acceptable when going outdoors. Engaging in self-care and ultimate comfort has been encouraged recently since working from home became the norm. People love receiving items they can use when they want to unwind. Items like blankets or robes are timeless. They are always needed and always used! Take it to a new level by gifting a blanket hoodie that can be lounged in during the winter months whether it's indoors or at the next sporting event. Gifting some wine tumblers or whiskey glasses with a meat and cheese board from Maple Ridge Farms is also a nice gift for people to enjoy during the holiday months. Trending in Tech Year after