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Knowing Your Audience

When having your own business or even being a part of a business, the end goal is to provide some type of good(s) or service(s) that consumers prefer over your competitors.

Most businesses think the customers they are selling to should be geared toward everyone right? Well, not exactly. You first begin trying to tailor your business to appeal to everyone, but once you establish a niche or general audience, you will be able to build a better client base.

Having a successful business flourish is all dependent on who you market to. Realistically not everyone will be interested in your product(s) or service(s) and that's okay. This is when you begin identifying your target audience.

By: Stephanie Lopez

Getting to understand who your target audience is may take a while, so don't be discouraged if at first you have trouble trying to appeal to your customers. Instead, try understanding your audience, what solution can you provide to their problem? As a consumer yourself, what are some qualities you'd like to see from your own company if you were a customer?

A few questions to consider when learning about your audience

1.     Where is your audience located?
2.     What is the average age and gender of your target buyer?
3.     What’s their average income?
4.     Are they homeowners?
5.     What are their hobbies?
6.     What industry do they work in?
7.     Do they have kids?
8.     What challenges do they face, and what problems do they want to be solved?
9.     How do they get their information (are they tech-savvy or more traditional)?
10.Which of all of the above are my top-paying and most loyal customers?


It doesn't just stop there, once you know who your audience is, you should learn to understand your audience---their lifestyle, preferences, needs, expectations, habits and how to accommodate that with your business. Social media can be a great tool to interact and get to know your audience. Looking at the insights and data of multiple platforms can help you understand when your audience is online, how many times a week, or how often you are getting new clients. Like they say, a business is only as good as their customers.

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